IT Help Desk for your company!
Quick and Efficient Solutions to Keep Your Business Running Smoothly and Boost Your Team's Productivity!
Advanced Technical Support, ready to solve your IT challenges. Focus on growing your business while we take care of your technology.
IT Help Desk for your company!
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Customer satisfaction
Main Services
Multichannel Support
Remote access
Software Support
Advanced Antivirus
Tracking Reports
Hardware and Software Inventory
IT Resource Monitoring
Advanced Backup
Plans and Prices
We have the ideal monthly or annual plan for you. Choose yours:
Basic
$ 55.00
Per computer /month
FEATURES
- Support
- Email support
- Response time (up to 4 hours)
- Support for Windows and Office
- Protection
- Active Protection
- Security Score
- Antivirus and Antimalware (No local database)
- Device Control
- Management
- Remote access
- Management Group
- Software & Hardware Inventory
- Patch Management
- HDD Health Monitoring
- Script Execution
- AI-based Monitoring
FEATURES
- Support
- Email support
- Response time (up to 4 hours)
- Support for Windows and Office
- Protection
- Active Protection
- Security Score
- Antivirus and Antimalware (No local database)
- Device Control
- Management
- Remote access
- Management Group
- Software & Hardware Inventory
- Patch Management
- HDD Health Monitoring
- Script Execution
- AI-based Monitoring
MOST POPULAR
Intermediate
$ 65.00
Per computer /month
FEATURES
- Everything in the Basic plan
- Support
- Chat support
- Response time (up to 2 hours)
- Support for 3 additional applications
- Protection
- Advanced protection
- URL Filtering
- Antivirus and Antimalware (with local database)
- Exploit Prevention
FEATURES
- Everything in the Basic plan
- Support
- Chat support
- Response time (up to 2 hours)
- Support for 3 additional applications
- Protection
- Advanced protection
- URL Filtering
- Antivirus and Antimalware (with local database)
- Exploit Prevention
Advanced
Price upon request
FEATURES
- Everything in the Intermediate plan
- Support
- Phone support
- Response time (up to 1 hour)
- Support for all applications
- Protection
- Advanced EDR Protection
- Email protection
- Anti-spam
- Anti-phishing
- Backup
- Cloud or Local Backup
- Forensic Security Backup
- Disaster Recovery Backup
- Digital Signature
- Digital document signing
- DLP
- Data Loss Prevention
- LGPD Applied
FEATURES
- Everything in the Intermediate plan
- Support
- Phone support
- Response time (up to 1 hour)
- Support for all applications
- Protection
- Advanced EDR Protection
- Email protection
- Anti-spam
- Anti-phishing
- Backup
- Cloud or Local Backup
- Forensic Security Backup
- Disaster Recovery Backup
- Digital Signature
- Digital document signing
- DLP
- Data Loss Prevention
- LGPD Applied
Basic
$ 40.00
Per computer /month
FEATURES
- Support
- Email support
- Response time (up to 4 hours)
- Support for Windows and Office
- Protection
- Active Protection
- Security Score
- Antivirus and Antimalware (No local database)
- Device Control
- Management
- Remote access
- Management Group
- Software & Hardware Inventory
- Patch Management
- HDD Health Monitoring
- Script Execution
- AI-based Monitoring
FEATURES
- Support
- Email support
- Response time (up to 4 hours)
- Support for Windows and Office
- Protection
- Active Protection
- Security Score
- Antivirus and Antimalware (No local database)
- Device Control
- Management
- Remote access
- Management Group
- Software & Hardware Inventory
- Patch Management
- HDD Health Monitoring
- Script Execution
- AI-based Monitoring
MOST POPULAR
Intermediate
$ 50.00
Per computer /month
FEATURES
- Everything in the Basic plan
- Support
- Chat support
- Response time (up to 2 hours)
- Support for 3 additional applications
- Protection
- Advanced protection
- URL Filtering
- Antivirus and Antimalware (with local database)
- Exploit Prevention
FEATURES
- Everything in the Basic plan
- Support
- Chat support
- Response time (up to 2 hours)
- Support for 3 additional applications
- Protection
- Advanced protection
- URL Filtering
- Antivirus and Antimalware (with local database)
- Exploit Prevention
Advanced
Price upon request
FEATURES
- Everything in the Intermediate plan
- Support
- Phone support
- Response time (up to 1 hour)
- Support for all applications
- Protection
- Advanced EDR Protection
- Email protection
- Anti-spam
- Anti-phishing
- Backup
- Cloud or Local Backup
- Forensic Security Backup
- Disaster Recovery Backup
- Digital Signature
- Digital document signing
- DLP
- Data Loss Prevention
- LGPD Applied
FEATURES
- Everything in the Intermediate plan
- Support
- Phone support
- Response time (up to 1 hour)
- Support for all applications
- Protection
- Advanced EDR Protection
- Email protection
- Anti-spam
- Anti-phishing
- Backup
- Cloud or Local Backup
- Forensic Security Backup
- Disaster Recovery Backup
- Digital Signature
- Digital document signing
- DLP
- Data Loss Prevention
- LGPD Applied
See what our clients say
We found an excellent business partner in Easyfast, as we were able to receive services always with the utmost quality, commitment, as well as project and service delivery to our internal and external clients, in the solution and consultancy of the countless times we needed help.
ROBSON RIBEIRO - CASA GRANDE HOTEL RESORT & SPA
Administrative & Financial Manager DPO Data Protection Office
A partnership of over 10 years, fair pricing, efficient and quick service, with courtesy and respect always present!
aryson pereira - NOVAMETAL DO BRASIL S/A
IT Manager
Talk to our team and learn how we can help you!
About us
We are a technology company focused on strategic solutions. For over 20 years in the market, we have been helping businesses of all sizes and industries, contributing to the success of their operations.
Our mission is to transform our clients' management by focusing on their needs and results.
- Strategic vision
- Data intelligence
- Process automation
- More assertive decision-making
- Greater efficiency in resource and team management
Why have an IT Help Desk?
A specialized IT Help Desk provides quick and efficient solutions for all technical problems, allowing your team to fully concentrate on essential business activities. This way, your company continues to thrive, remaining competitive and innovative in the market, without the worry of managing technical challenges internally. Investing in an IT Help Desk keeps the focus on what truly matters:
The growth of your business.
Save time and reduce costs
Eliminate expenses with internal technical hiring and training. Gain time with a team that resolves technical problems quickly and expertly.
Boost productivity
A dedicated service makes the company more agile and adaptable, allowing you to manage your IT resources more efficiently, freeing the company to focus on its core business.
Focus on the company's core
By focusing on core activities, your company only focuses on improving its operational efficiency, leaving IT Help Desk tasks to our team.
Reports and metrics
Gain valuable insights into service performance through reports and metrics generated by the team, helping with informed decision-making.
Protect your reputation and brand
Having an IT Help Desk service is not only strategic but essential to avoid interruptions and delays in responses that could negatively impact your end customers.
Security and Management
Have incident and performance management resources, allowing for early problem detection, detailed analysis, and continuous optimization.
FAQ
Why have an IT Help Desk?
Our FAQ is regularly updated to ensure you have the latest information about our services. If you have any questions that aren't answered here, contact our technical support.
What is an IT Help Desk?
An IT Help Desk is a Technical Support service that helps solve and provide solutions related to information technology within an organization. It acts as a central point of contact for users facing technology issues.
What are the benefits of having an IT Help Desk?
The benefits of having an IT Help Desk include improved productivity, cost reduction, quick resolution of IT issues, maintenance of cybersecurity, and the ability to focus on the company's core business.
How does the IT Help Desk work?
The IT Help Desk operates in both a preventive and corrective manner, collecting user support requests, categorizing them by urgency and impact, and then assigning technicians to resolve them. It can provide support via phone, email, online chat, or in person.
What types of problems can the IT Help Desk solve?
The IT Help Desk can handle a wide range of issues, including hardware problems, software issues, network configuration, cybersecurity concerns, access problems, and much more.
What are the typical operating hours of the IT Help Desk?
The operating hours of the IT Help Desk may vary depending on the contracted SLA plan, but many operate 24/7 to ensure that IT issues are resolved quickly, regardless of the time.
Satisfaction Guarantee
If within the first 30 days of your annual contract you are not satisfied for any reason, we will refund the amount paid.
